Privacy Policy

1. Introduction

This Privacy Policy explains how The 22 Venue, Prisiri Lounge & Terrace and The 22 Jazz Club collect, use and protect personal information when you visit our website, contact us, request a reservation or submit a private-event enquiry.

2. Information We Collect

We may collect:

• Full name
• Email address
• Telephone or WhatsApp number
• Reservation date and time
• Number of guests
• Seating preferences
• Dietary requirements or allergies
• Event type and preferred venue
• Private-event information
• Special requests
• Information included in messages

The website may also collect limited technical information, including:

• IP address
• Browser and device type
• Pages visited
• Date and time of visits
• Referring website
• Cookie preferences

3. How We Use Your Information

Your information may be used to:

• Respond to enquiries
• Process reservation requests
• Confirm or change reservations
• Prepare private-event proposals
• Communicate about events
• Provide customer service
• Improve our website
• Prevent spam or misuse
• Maintain website security
• Comply with applicable legal obligations
• Send marketing communications when consent has been provided

Submitting a reservation form does not automatically confirm a reservation. A reservation is only confirmed after confirmation from the relevant venue.

4. Sharing Information

We do not sell or rent personal information.

Information may be shared with trusted providers that assist with:

• Website hosting
• Email delivery
• Form processing
• Reservation management
• Website analytics
• IT support and security
• Payment processing, where applicable

Information may also be disclosed where legally required or necessary to protect our guests, employees or business.

5. Data Retention

We retain personal information only as long as reasonably necessary.

Generally:

• General enquiries may be retained for up to 12 months.
• Reservation and event information may be retained for up to 24 months.
• Financial records may be retained for the period required by law.
• Information may be retained longer when necessary to resolve a dispute.

6. Cookies

Our website may use cookies for essential website functionality, security, preferences, analytics and embedded third-party content.

More information is available in our Cookie Policy.

7. Marketing

Promotional communications will only be sent where permission has been provided.

You may unsubscribe at any time. Messages concerning an active reservation or enquiry are considered service communications.

8. Your Rights and Choices

You may contact us to:

• Request access to your information
• Correct inaccurate information
• Request deletion of unnecessary information
• Withdraw consent
• Unsubscribe from marketing
• Ask how your information is being used

Certain information may still be retained for financial, administrative, security or legal reasons.

9. Security

We use reasonable technical and administrative safeguards to protect personal information.

However, no website, email service or online transmission method can be guaranteed to be completely secure.

10. Third-Party Services

Our website may contain external links, maps, videos or social-media content.

These providers may collect information under their own privacy policies. We are not responsible for the privacy practices of external websites.

11. Children

Reservation or enquiry forms concerning minors should be completed by a parent, guardian or responsible adult.

We do not knowingly collect children’s information for marketing purposes.

12. Changes to This Policy

We may update this Privacy Policy when our website, services or operational requirements change. The latest version will be published on this page.

13. Contact Us

THE 22 JAZZ CLUB

Telephone/WhatsApp: +597 882-2022

Email: the22jazzclubsuriname@gmail.com

PRISIRI LOUNGE & TERRACE

Telephone/WhatsApp: +597 882-2250

Email: prisirilounge@gmail.com

ADDRESS FOR BOTH VENUES

Van Sommelsdijckstraat 22

Paramaribo, Suriname